Product Recalls
Heinen’s Product Recall Policy & Active Recall List
At Heinen’s, the health and safety of our customers is of the highest priority. As part of our commitment to food safety, we strive to provide access to accurate information regarding product recalls.
The information listed here is intended to provide notification to our customers regarding recalls of potentially hazardous products that may have been sold in our stores. This is not a complete listing of all manufacturer recalls.
When we are notified we are impacted by a manufacturer’s recall, we immediately remove these products from sale in our stores.
For your convenience, here are links to comprehensive product recall information which is always available from government regulatory agencies:
The Food and Drug Administration
The US Department of Agriculture
The Illinois Department of Public Health
If you have purchased an item from Heinen’s that has been recalled, please follow these steps:
- Check the product code, lot number, size, purchase or use by dates, and/or packaging to confirm whether your purchase is part of the recall.
- Customers who have purchased recalled product(s) should discard the specific product(s) or return them to your location Heinen’s for a full refund.
- Customers who have questions about the recalls listed below can contact:
- Heinen’s Customer Relations at 1-855-475-2300, Ext. 2337 Monday through Friday from 7:30AM to 5:00PM EST.
- The product manufacturer directly.
| Date | Product Name | Reason | |||
| 07-3-24 | 3CT CHIPWICH ORIGINAL | Totally Cool, Inc. of Owings Mills, Maryland is recalling multiple brands of ice cream products, because they have the potential to be contaminated with Listeria monocytogenes, an organism which can cause serious and sometimes fatal infections in young children, frail or elderly people, and others with weakened immune systems. Although healthy individuals may suffer only short-term symptoms such as high fever, severe headache, stiffness, nausea, abdominal pain and diarrhea, Listeria infection can cause miscarriages and stillbirths among pregnant women. No illnesses have been reported to date. | |||
| Product Description | UPC/PLC | Sell By Date | Lot # | ||
| 3CT CHIPWICH ORIGINAL | 810493030022 | Best By 02/23/25 to 12/21/25 | |||
| Reason | Instruction | ||||
| Totally Cool, Inc. of Owings Mills, Maryland is recalling multiple brands of ice cream products, because they have the potential to be contaminated with Listeria monocytogenes, an organism which can cause serious and sometimes fatal infections in young children, frail or elderly people, and others with weakened immune systems. Although healthy individuals may suffer only short-term symptoms such as high fever, severe headache, stiffness, nausea, abdominal pain and diarrhea, Listeria infection can cause miscarriages and stillbirths among pregnant women. No illnesses have been reported to date. | Consumers who have recalled product in their possession are urged to return it to the place of purchase for a full refund. Consumers with questions may contact Totally Cool, Inc. at 410-363- 7801 and regulatory@totallycoolicecream.com, between 8am and 4pm eastern, Monday to Friday. | ||||
| 07-3-24 | 16 OZ DOLCEZZA GELATO | "During a routine FDA inspection of our 3rd party co-manufacturing facility in Baltimore, MD, the FDA detected Listeria monocytogenes on one piece of equipment used to make ice cream cakes for a separate company. There was no contamination detected on the production line or the equipment used to make our pints of gelato for grocery stores, and all tests done on our pints of gelato have come back negative, but out of an abundance of caution, we are formally recalling all gelato pints produced at the co-manufacturing facility, all of which are listed below. No confirmed illness have been reported at this time from consumption of any of these products, but we are taking this precautionary measure in cooperation with FDA and to ensure our consumer’s safety." | |||
| Product Description | UPC/PLC | Sell By Date | Lot # | ||
| 16 OZ DOLCEZZA GELATO | 857838006014; 857838006427; 857838006335; 857838006106; 857838006083; 857838006038; 857838006120 | All date Codes Between: 05/2024 to 06/2025 | |||
| Reason | Instruction | ||||
| "During a routine FDA inspection of our 3rd party co-manufacturing facility in Baltimore, MD, the FDA detected Listeria monocytogenes on one piece of equipment used to make ice cream cakes for a separate company. There was no contamination detected on the production line or the equipment used to make our pints of gelato for grocery stores, and all tests done on our pints of gelato have come back negative, but out of an abundance of caution, we are formally recalling all gelato pints produced at the co-manufacturing facility, all of which are listed below. No confirmed illness have been reported at this time from consumption of any of these products, but we are taking this precautionary measure in cooperation with FDA and to ensure our consumer’s safety." | This recall includes the following products: 16OZ DOLCEZZA GELATO DARK CHOCOLATE FUDGE; 16OZ DOLCEZZA GELATO PEANUT BUTTER MASH; 16OZ DOLCEZZA GELATO DULCE DE LECHE AND COOKIES; 16OZ DOLCEZZA GELATO ROASTED STRAWBERRY; 16OZ DOLCEZZA GELATO MASCARPONE AND BERRIES; 16OZ DOLCEZZA GELATO COFFEE AND COOKIES; 16OZ DOLCEZZA GELATO STRACCIATELLA. Consumers with the suspect product should immediately return it to the retail store where it was purchased or destroy it. | ||||
| 06-3-24 | Heinen’s Tuscan Salad Bowl | Heinen’s Packaged Tuscan Salad has been recalled due to the possible presence of Pecans instead of Walnuts | |||
| Product Description | UPC/PLC | Sell By Date | Lot # | ||
| Heinen’s Tuscan Salad Bowl | 2-08888-40849-3 | 06/02/2024 | |||
| Reason | Instruction | ||||
| Heinen’s Packaged Tuscan Salad has been recalled due to the possible presence of Pecans instead of Walnuts | If you have purchased this product, please discard it and return to your local Heinen’s for a full refund. If you have any additional questions, please contact our Customer Relations team at 1-855-475-2300 Ext. 2337 or via email at consumeraffairs@heinens.com. | ||||
| 01-12-24 | 14.75OZ Q OAT SQUARES CINN & 14.5OZ Q OAT SQUARES (QUAKER OATS EXPANSION) | These items have the potential to be contaminated with Salmonella, an organism which can cause serious and sometimes fatal infections in young children, frail or elderly people, and others with weakened immune systems. | |||
| Product Description | UPC/PLC | Sell By Date | Lot # | ||
| 14.75OZ Q OAT SQUARES CINN & 14.5OZ Q OAT SQUARES (QUAKER OATS EXPANSION) | 30000061534 & 30000064412 | Any Best By dates from Jan-11-24 to Oct-1-24 | |||
| Reason | Instruction | ||||
| These items have the potential to be contaminated with Salmonella, an organism which can cause serious and sometimes fatal infections in young children, frail or elderly people, and others with weakened immune systems. | Consumers should check their pantries for any of the products listed below and dispose of them. Additionally, consumers with any products noted below can contact Quaker Consumer Relations (9 a.m. – 4:30 p.m. CST, Mon.-Fri.) at 1-800-492-9322 or visit www.QuakerRecallUSA.com (website will be live by 5 p.m. CST on Jan. 11, 2024) for additional information or product reimbursement. Consumers can also scan the SmartLabel QR code on the product package to determine if it has been recalled. | ||||
| 01-12-24 | VERMONT VILLAGE ORGANIC UNSWEETEND APPLE SAUCE (24oz) EXPANSION | This is being recalled due to elevated levels of Patulin (a substance produced by molds that may grow on apples). | |||
| Product Description | UPC/PLC | Sell By Date | Lot # | ||
| VERMONT VILLAGE ORGANIC UNSWEETEND APPLE SAUCE (24oz) EXPANSION | 84648311285 | 31MAY2025 & 10JUL2025 | |||
| Reason | Instruction | ||||
| This is being recalled due to elevated levels of Patulin (a substance produced by molds that may grow on apples). | Please dispose of this product or return to your store of purchase for full credit. Consumers with questions may contact Stonewall Kitchen for additional information. | ||||